---
title: How to configure DNS records for Office 365
description: "In this article, we will show you how to obtain and configure the Office 365 DNS records used to connect your cPanel account or by using the [MyCloudDNS](https://www.host-age.com/hosting-dns/) service to Office 365. Since the DNS records used for this are account-specific, they…"
url: "https://www.host-age.com/kb/dns-hosting/how-configure-office-365-dns-records/"
updated: "2026-02-24"
category: DNS Hosting
---

# How to configure DNS records for Office 365

In this article, we will show you how to obtain and configure the Office 365 DNS records used to connect your cPanel account or by using the [MyCloudDNS](https://www.host-age.com/hosting-dns/) service to Office 365. Since the DNS records used for this are account-specific, they must be obtained from your Office 365 account.

To locate your Office 365 DNS records, you must first verify your domain in Office 365. This can be done by following these instructions:

1. Log in to your Office 365 account
2. Navigate to the **Setup > Domains page**
3. From there, select the domain you want to use, then select **Start Setup** which will then display the necessary value at the next step
4. Go to the **Verify Domain** page
5. Select **Add a TXT record instead** and press the **Next** button
6. Copy the TXT value shown, which should be like **MS=msXXXXXXXXX**
7. Create the TXT record using this value through the [Zone editor in cPanel](https://www.host-age.com/kb/dns-hosting/editing-dns-zone-cpanel/)
8. Return to the Office 365 account and verify the domain

## DNS Zone Configuration for Office 365 from cPanel

Once you have the necessary DNS settings for your Office 365 account, you can use the **Zone Editor** in cPanel to add the required DNS entries:

1. Modify the MX record using the settings found in the previous section
2. Add 3 CNAME records:
   a) CNAME record 1 (select CNAME from the **+ Add Record** menu at the top right)
   **Valid Zone Name:** autodiscover
   **Fully Qualified Domain Name:** autodiscover.outlook.com. (period at the end required)
   **TTL:** 3600
   Press the **Save Record** button

   b) CNAME record 2 (select CNAME from the **+ Add Record** menu at the top right)
   **Valid Zone Name:** lyncdiscover
   **Fully Qualified Domain Name:** webdir.online.lync.com. (period at the end required)
   **TTL:** 3600
   Press the **Save Record** button

   c) CNAME record 3 (select CNAME from the **+ Add Record** menu at the top right)
   **Valid Zone Name:** sip
   **Fully Qualified Domain Name:** sipdir.online.lync.com. (period at the end required)
   **TTL:** 3600
   Press the **Save Record** button
3. Add a TXT record (select TXT from the **+ Add Record** menu at the top right)
   **Host:** @
   **TXT Value:** v=spf1 include:spf.protection.outlook.com -all
   **TTL:** 3600
   Press the **Save Record** button
4. Add two SRV records
   a) SRV record 1 (select SRV from the **+ Add Record** menu at the top right)
   **Name:** _sip._tls
   **TTL:** 3600
   **Type:** SRV
   **Priority:** 100
   **Weight:** 1
   **Port:** 443
   **Target:** sipdir.online.lync.com. (period at the end required)

   b) SRV record 2 (select SRV from the **+ Add Record** menu at the top right)
   **Name:** _tcp._sipfederationtls
   **TTL:** 3600
   **Type:** SRV
   **Priority:** 100
   **Weight:** 1
   **Port:** 5061
   **Target:** sipfed.online.lync.com. (period at the end required)

After adding all the required records, it may take 0-24 hours for the changes to propagate. After this time, you should start receiving email through your Office 365 account.

## DNS Zone Configuration for Office 365 from MyCloudDNS

If you use the MyCloudDNS service, the DNS zone configuration is roughly the same as with the Zone Editor in cPanel. Only the type of editor differs.

The DNS zone configuration for Office 365 should look like the image below. [Click here for the enlarged image](https://www.host-age.com/wp-content/uploads/2023/05/dns-zone-office365.png).

[![Editarea zonei DNS pentru folosirea cu Office 365 din editorul Hosting DNS.](https://www.host-age.com/wp-content/uploads/2023/05/dns-zone-office365.png)](https://www.host-age.com/wp-content/uploads/2023/05/dns-zone-office365.png)