---
title: Adding an email address or domain to the whitelist
description: "If certain emails stopped arriving in your email account because the server's anti-spam software marked them as spam, you can add that email address (or all emails from a certain domain) to a \"whitelist.\" This means those emails will bypass…"
url: "https://www.host-age.com/kb/e-mail/adding-email-address-domain-whitelist/"
updated: "2025-07-31"
category: "E-mail"
---

# Adding an email address or domain to the whitelist

If certain emails stopped arriving in your email account because the server's anti-spam software marked them as spam, you can add that email address (or all emails from a certain domain) to a "whitelist." This means those emails will bypass the anti-spam filter, and you will definitely receive those messages.

To do this, go to cPanel and click on the **Spam Filters** button.

![Selecting Spam Filters in cPanel](https://www.host-age.com/wp-content/uploads/2022/09/email-white-list-1.png)

Now click on **Show Additional Configurations** as shown in the image below.

![Selecting advanced settings for Spam Filters](https://www.host-age.com/wp-content/uploads/2022/09/email-white-list-2.png)

Now click on **Edit Spam Whitelist Settings**.

![Settings for Spam Filters in cPanel](https://www.host-age.com/wp-content/uploads/2022/09/email-white-list-3.png)

On the next page, in the **whitelist_from** field, you can enter either a full email address or all email addresses from a domain (enter in the form \*@respective-domain.com).

![Whitelist in cPanel/Spam Filters](https://www.host-age.com/wp-content/uploads/2022/09/email-white-list-4.png)

The last step is to press the **Update Whitelist** button, and now you will receive emails from the specified addresses or domains without issues; they will no longer be marked as spam.