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Can I have SSH access on shared hosting?

SSH access (Secure Shell) is not available for shared hosting accounts, whether standard plans for end users or reseller accounts. This limitation is in place to ensure proper security and isolation of accounts in a shared environment, where server resources are distributed among multiple clients.

SSH Access on Virtualized or Dedicated Servers

If you need full SSH access, it is available in the following scenarios:

  • Unmanaged VPS or dedicated servers:
    You get full root SSH access without restrictions, with complete control over the operating system.
  • Managed VPS or dedicated servers:
    We can enable Jailed SSH access upon request, allowing you to run usual commands without compromising server stability or security.

Conclusion

If you need SSH access for specific activities (CLI installations, Magento development, Git operations, advanced cron jobs, etc.), we recommend opting for a VPS or dedicated server, where you can have full or partial control depending on your management plan.