Miscellaneous
How to create and configure a robots.txt file
Last Updated: Jul 30 2025The robots.txt file is an essential element for SEO optimization and managing search engine crawler access on your website. This file controls how crawlers index your site’s pages, helping to direct traffic and protect sensitive content. In this guide, we’ll explain what a robots.txt file is, and how to create and configure it properly. What...
I have a domain, why do I need to get web hosting as well?
Last Updated: Jul 31 2025They are two different things. Once you have registered a domain, that alone is not enough to have a website online. The domain name must be hosted on a server to be accessible via the Internet. You therefore need to order a web hosting package to have your website online.
How can I access the cPanel control panel?
Last Updated: Jul 31 2025All web hosting accounts include cPanel. The cPanel control panel can be accessed at the following addresses: 1. https://www.your-domain.com/cpanel/2. https://ip-address:2083 If you no longer know your cPanel password, you can request a new one through the contact form.
The site displays Resource Usage Limit or Error 500
Last Updated: Jul 31 2025Each web hosting account is allocated certain resources (RAM, CPU, internet bandwidth, and maximum number of simultaneous processes – specified in the Terms of Use Article 23). If a hosting account reaches the maximum allocated usage for at least one resource, some visitors to the site will receive a “Resource Usage Limit” or “Error 500”...
Can my site run on HTTP/2?
Last Updated: Jul 31 2025Yes, any site hosted with us can run on HTTP/2 provided the site is accessed with https:// and not http://All web hosting accounts benefit from a free SSL certificate; you just need to configure the site to be accessed only via https:// Update: Since we use LiteSpeed on all web hosting servers (including reseller hosting),...
How can I increase the space of my hosting account?
Last Updated: Jul 31 2025If you find yourself out of space on your web hosting account, you need to upgrade to a higher package. Here is the complete web hosting offer: https://www.host-age.com/web-hosting/. Can I purchase only additional disk space for my current package?No, purchasing additional disk space alone is not possible, except for the Enterprise package (which cannot be...
The server has blocked my IP, how can I unblock it?
Last Updated: Jul 31 2025Reasons Why Your IP Gets Blocked The most common cause is repeatedly entering an incorrect password, either to access cPanel or email. How You Can Unblock Your IP You can unblock your IP by accessing your own website. The server system associates your blocked IP with the accessed site and automatically unblocks your IP. If...
Where are the hosting servers located?
Last Updated: Jul 31 2025All Host-Age.com servers used for web hosting (including reseller hosting accounts and Business Email) as well as VPS and dedicated servers are located in a data center in Bucharest. We use LeaseWeb servers located in Amsterdam only for additional backups. Currently, we do not offer web hosting on servers outside Romania.
IP Addresses, Dedicated IP vs Shared IP
Last Updated: Jul 31 2025What is an IP address, what is the difference between a shared IP and a dedicated IP, and what are the benefits of having a dedicated IP. What is an IP? An Internet Protocol address, most commonly known as an IP address, is a unique string of numbers that looks like 123.45.67.89 if it is...
How to troubleshoot HTTP error codes
Last Updated: Jul 31 2025Introduction When you access a web page, each HTTP request received by the server is responded to with an HTTP status code. HTTP status codes are three-digit codes grouped into five different classes. The class of a status code can be identified by its first digit: 1xx: Informational2xx: Success3xx: Redirection4xx: Client Error5xx: Server Error Overview...
LiteSpeed Plugins for CMSs
Last Updated: Jul 31 2025All web hosting and reseller hosting servers use LiteSpeed, which is currently the most advanced hosting solution. Key features of LiteSpeed include HTTP/2 and HTTP/3, Brotli and GZIP compression, SPDY, WebSocket proxying, SSL acceleration (LiteSpeed Web Server delivers HTTPS pages up to three times faster than Apache), .htaccess caching, increased scalability of web applications, server-level...
Abuse Policy
Last Updated: Jul 31 2025We enforce a zero-tolerance abuse policy. To provide excellent service to all customers, we put great effort into monitoring our systems and services to identify and stop unauthorized use. Please contact our team to report any issues; every abuse report is investigated. Abuse includes, but is not limited to: Malware programsSPAM/UCEPhishingPharmingIntellectual property violations